TYPES OF INFORMATION WE COLLECT AND HOW WE COLLECT IT
We collect various types of information from and about you on the Websites, including:
PERSONAL INFORMATION YOU PROVIDE TO US
The personal information we collect on or through the Websites may include:
AUTOMATICALLY COLLECTED INFORMATION
As you navigate through and interact with the Websites, we and our service providers may use automatic data collection technologies, such as cookies and other technologies, to collect certain information, including:
COOKIES AND OTHER TECHNOLOGIES
INTEREST-BASED ADVERTISING We may engage in interest-based advertising provided by vendors (such as advertising networks and ad servers) in order to deliver advertisements and personalized content that we believe will be of interest to you. These vendors typically use a cookie alone or with Other Technologies to track and collect anonymous information about your interests during your visits to our Websites and other websites and mobile applications or when you view or interact with one of the advertisements they place on various websites or on mobile platforms. These vendors use this information to make predictions about your characteristics, interests or preferences and to display advertisements across the Internet and on mobile platforms that are tailored to your apparent interests. Advertisements may be provided to you based on your online behavior (on our Websites and on third-party websites and mobile applications), or based on your search activity, your geographic location or other information. For example, if you make a reservation on the Websites, you may see an advertisement from JC Resorts later when you visit another website or on a mobile platform. This is called retargeting.
Please keep in mind that even if you opt out of receiving ads tailored to your apparent interests, you will continue to see ads from online advertising networks. However, those networks will not be able to apply any of your apparent ad preferences and the ads that you see therefore may be less relevant to your interests.
USE OF PERSONAL INFORMATION
JC Resorts uses personally identifiable information for the following purposes:
IP Addresses are automatically reported by your browser each time you view a page on the Websites. We may use your IP address for various purposes, including to: determine your general (but not precise) geographic location and to tailor advertising based on general geographic area or other information derived from your IP address; provide aggregated data to advertisers about the volume of use on the Websites; diagnose or service technology problems; estimate the total number of users visiting the Websites from specific geographical regions; and to track advertising and conversions on the Websites. We reserve the right to combine personally identifiable information we collect on the Websites with publicly available information or information otherwise obtained from third parties or affiliates. We may aggregate or anonymize information that we have collected for use in connection with interest-based advertising.
The legal basis for processing your personal information is made up of one or more of the following reasons: (i) your consent, and/or (ii) providing the services you have requested, and/or (iii) compliance with applicable laws, regulations, court orders or other legal process.
HOW WE SHARE PERSONAL INFORMATION
We may share your data across multiple jurisdictions in order, if reasonably necessary, to provide you with the best possible services. Your personal information may be transferred and stored in the United States of America and in other countries where our third party service providers, advisors and consultants are located.
THIRD-PARTY WEBSITES AND THIRD-PARTY ADVERTISING
WIDGETS AND PLUG-INS
The Websites may use widgets and plug-ins (such as the Facebook “like” button, the Twitter “Follow Us” feature, or similar mechanisms from Instagram, Google+, Pinterest, or other social media platforms), which are interactive mini-programs that run on our Websites to provide specific services from another company. Such third-party features may collect information about you, like your IP address and the page(s) you visit on the Websites, as well as personal information, such as your email address. They also may place cookies or other tracking mechanisms on your browser or device to enable the widget to function properly. Your interactions with these features are governed by the privacy policies of the third parties that created them. We encourage you to review the privacy policies of the applicable third party before using them.
Our Websites are not directed to or intended to be used by individuals under the age of 18. We do present information regarding our kids programs on some of our Websites for the reference of adults that are interested in activities at our properties for children. We do not knowingly collect personal information from anyone under the age of 18. If we are notified that we have collected or received personal information from a child under the age of 18, we will take reasonable steps to delete that information in accordance with applicable laws. If you are the parent or guardian of a child under the age of 18 and you believe your child has provided us personal information about themselves, please contact us by emailing us at email@example.com or by sending us a letter to JC Resorts, Attention: Privacy Department, 533 Coast Blvd South, La Jolla, CA 92037.
PROTECTING YOUR INFORMATION
We take reasonable steps to protect personally identifiable information that we store from accidental loss or from unauthorized access, disclosure, alteration or destruction. For example, our servers are protected by reasonable physical and electronic security measures. Despite these efforts, please be advised that no electronic storage, security system or means of transmitting data over the Internet can be guaranteed to be entirely secure, including without limitation with respect to computer viruses, malicious software and hacker attacks, and there is some risk that an unauthorized third party may find a way to circumvent our security systems or that transmission of your information over the Internet will be intercepted. We cannot and do not guarantee or warrant the security of your personal information. Unless otherwise expressly stated, email transmissions sent through the Websites are not secure. Therefore, for your own privacy protection, we recommend that you do not include any confidential or sensitive personal information such as passwords, credit card details, or bank account information, in any emails that you send to us.
Your principal rights under the European Union General Data Protection Regulation are: (a) right of access; (b) right to rectification; (c) right to erasure; (d) right to restriction of processing; (e) right to data portability; and (f) right to object. You may exercise these rights by contacting firstname.lastname@example.org.
You may file a complaint with the applicable supervisory authority if you believe we are not complying with applicable data protection laws.
YOUR CALIFORNIA PRIVACY RIGHTS
Pursuant to California Civil Code Section 1798.83, individual customers who reside in California and who have provided their personal information to JC Resorts may request information about our disclosure of certain categories of personally identifiable information to third parties for the third parties’ direct marketing purposes. Such requests must be submitted to us at one of the following addresses: email@example.com or JC Resorts, Attention: Privacy Department, 533 Coast Blvd South, La Jolla, CA 92037. Please include the subject heading “California Privacy Rights.” Within thirty days after receiving such a request, we will provide a list of the categories of personal information disclosed to third parties for third-party direct marketing purposes during the immediately preceding calendar year (if any), along with the names and addresses of these third parties. This request may be made no more than once per calendar year. Please be aware that not all information sharing is covered by the California privacy rights requirements and only information on covered sharing will be included in our response. We reserve our right not to respond to requests submitted to addresses other than the addresses specified in this paragraph.
You can manage your personal information in the following ways:
To the extent permissible by applicable law, we will retain your personal information for such period as necessary to satisfy or to fulfill the following:
CONTACT US / QUESTIONS